Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Material type:
TextPublication details: London : McGraw-Hill Education, 2016Edition: 3rd European editionDescription: xvii, 538 : illISBN: - 9780077169312
- 007716931x
- 658.8 23/swe
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Orkanenbiblioteket | 600-699 | 658.8 wil | Available | 320404657X |
Total holds: 0