Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

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TextPublication details: London : McGraw-Hill Education, 2016Edition: 3rd European editionDescription: xvii, 538 : illISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Bok		Orkanenbiblioteket	600-699		658.8 wil					Available			320404657X

Total holds: 0