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Methods and Tools in User-Centred Design for Information Technology.

Av: Medverkande: Materialtyp: TextSerie: Utgivningsuppgift: San Diego : Elsevier Science & Technology, 1992Datum för upphovsrätt: ©1992Utgåva: 1st edBeskrivning: 1 online resource (456 pages)Innehållstyp:
  • text
Medietyp:
  • computer
Bärartyp:
  • online resource
ISBN:
  • 9781483291307
Ämnen: Genre/form: DDK-klassifikation:
  • 004.2/1/019
Onlineresurser:
Innehåll:
Front Cover -- Methods and Tools in User-Centred Design for Information Technology -- Copyright Page -- Table of Contents -- Preface -- Acknowledgements -- List of Contributors -- Chapter 1. Introduction Margaret Galer &amp -- Susan Harker -- 1.1 The background to the HUFIT project -- 1.2 The issues addressed by the HUFIT project -- 1.3 The structure and contents of the book -- 1.4 References -- Section 1: Supporting the Design Process From Conception to Use -- Chapter 2. Human Factors Tools for Designers of Information Technology Products -- 2.1 Introduction - user-centred design in the system developmentprocess -- 2.2 The Planning, Analysis and Specification (PAS) Toolset -- 2.3 The User Computer Interface Design Tool -- 2.4 The HUFIT training seminars -- 2.5 The Documentation Toolset -- 2.6 QED - Quick Ergonomie Design -- 2.7 Conclusion -- 2.8 References -- Chapter 3. An Ergonomics Framework for User Activity Centred Software Design -- 3.1 Introduction -- 3.2 Analysis of work activity and software design in a suppliercontext -- 3.3 "Course of Action": a theoretical and methodologicalframework for analysing the characteristics of user workactivity -- 3.4 From analysis of Course of Action to software design -- 3.5 Conclusion -- 3.6 References -- Chapter 4. The SANE Toolkit for Cognitive Modelling and User-Centred Design Tom Bösser &amp -- Elke-Maria Melchior -- 4.1 Introduction -- 4.2 Task analysis and task modelling -- 4.3 Models of user knowledge -- 4.4 The SANE toolkit -- 4.5 A scenario for using the SANE toolkit -- 4.6 Conclusion -- 4.7 Further development of SANE -- 4.8 References -- Chapter 5. Product Usability Nadia Bertaggia, Gianni Montagnini, Francesco Novara &amp -- Oronzo Parlangeli -- 5.1 Introduction -- 5.2 Usability issues -- 5.3 Testing in a commercial environment -- 5.4 The organisational context for usability management.
5.5 Development of the usability evaluation methodology -- 5.6 A methodology for experimental design, data collection anddata analysis -- 5.7 A case study of the methodology in use -- 5.8 Bridging the gap -- 5.9 General conclusions -- 5.10 References -- Chapter 6. The Computer Human Factors Database Kathryn Phillips &amp -- Margaret Galer -- 6.1 Introduction -- 6.2 The development of the Computer Human Factors Database -- 6.3 Tools to aid retrieval from the Database -- 6.4 The structure of the Database -- 6.5 Performing a search on the Database -- 6.6 The development of the user interface -- 6.7 A typical search on the Computer Human Factors Database -- 6.8 A computer human factors information service -- 6.9 Conclusion -- 6.10 References -- Section 2: Developments in Interface Design -- Chapter 7. Design of Dialogues for Human-Computer Interaction Peter Haubner -- 7.1 Introduction -- 7.2 Design and evaluation of user interfaces -- 7.3 Perspectives -- 7.4 References -- Chapter 8. Direct Manipulation User Interface Claus Görner, Paulus Vossen &amp -- Jürgen Ziegler -- 8.1 Introduction -- 8.2 Characteristics of direct manipulation -- 8.3 Empirical studies of direct manipulation interaction -- 8.4 Design guidelines -- 8.5 Designing direct manipulation interfaces -- 8.6 References -- Chapter 9. Design and Evaluation of Applications with Speech Interfaces -Experimental Results and Practical Guidelines Floris van Nes -- 9.1 Introduction -- 9.2 Instructions: the spoken manual -- 9.3 Comments: a voice annotation system -- 9.4 Text creation and production: voice-actuated typewriters -- 9.5 Consultation: reference to notes by voice input -- 9.6 Voice commands for system control - generic findings with -- 9.7 References -- Chapter 10. Multimedia Interfaces Franz Koller -- 10.1 Human factors issues for the design of multimedia systems.
10.2 Application domains of multimedia -- 10.3 Design issues for multimedia systems -- 10.4 Development of multimedia user interface -- 10.5 Further developments -- 10.6 References -- Section 3: Software Tools to Support User-Centred Design -- Chapter 11. DIAMANT - A User Interface Management System for Object-Oriented Interfaces -- 11.1 Overview -- 11.2 Introduction -- 11.3 Editor for the interactive composition of graphical userinterfaces -- 11.4 User Interface Description Language (UIDL) -- 11.5 The library -- 11.6 Hardware and software requirements for using DIAMANT -- 11.7 Implementation examples -- 11.8 Conclusion -- 11.9 References -- Chapter 12. INTUIT: A Computer Assisted Software Engineering Support forUser-Centred Design -- 12.1 Introduction -- 12.2 Development philosophy -- 12.3 Role of INTUIT and its users -- 12.4 Architecture and design principles -- 12.5 Tutorial walkthrough of INTUIT in use -- 12.6 Conclusions -- 12.7 References -- Section 4: Exemplar of the Application of User-Centred Design -- Chapter 13. Developing Intelligent Decision Support Systems Through User-Centred Design: A Managerial Planning Application -- 13.1 Introduction -- 13.2 Development of a prototype for supporting strategic managerial planning -- 13.3 Concluding remarks -- 13.4 References -- Section 5: Conclusions -- Chapter 14. Human Factors in the I.T. Software Design Process - The Way Forward -- 14.1 Introduction -- 14.2 The changing pattern of demands for human factors -- 14.3 The future development of user interface technologies -- 14.4 The requirement for progressive adaptability -- 14.5 Supporting the design process -- 14.6 Conclusion -- 14.7 References -- List of Abbreviations and Acronyms -- Author Index -- Subject Index.
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Front Cover -- Methods and Tools in User-Centred Design for Information Technology -- Copyright Page -- Table of Contents -- Preface -- Acknowledgements -- List of Contributors -- Chapter 1. Introduction Margaret Galer &amp -- Susan Harker -- 1.1 The background to the HUFIT project -- 1.2 The issues addressed by the HUFIT project -- 1.3 The structure and contents of the book -- 1.4 References -- Section 1: Supporting the Design Process From Conception to Use -- Chapter 2. Human Factors Tools for Designers of Information Technology Products -- 2.1 Introduction - user-centred design in the system developmentprocess -- 2.2 The Planning, Analysis and Specification (PAS) Toolset -- 2.3 The User Computer Interface Design Tool -- 2.4 The HUFIT training seminars -- 2.5 The Documentation Toolset -- 2.6 QED - Quick Ergonomie Design -- 2.7 Conclusion -- 2.8 References -- Chapter 3. An Ergonomics Framework for User Activity Centred Software Design -- 3.1 Introduction -- 3.2 Analysis of work activity and software design in a suppliercontext -- 3.3 "Course of Action": a theoretical and methodologicalframework for analysing the characteristics of user workactivity -- 3.4 From analysis of Course of Action to software design -- 3.5 Conclusion -- 3.6 References -- Chapter 4. The SANE Toolkit for Cognitive Modelling and User-Centred Design Tom Bösser &amp -- Elke-Maria Melchior -- 4.1 Introduction -- 4.2 Task analysis and task modelling -- 4.3 Models of user knowledge -- 4.4 The SANE toolkit -- 4.5 A scenario for using the SANE toolkit -- 4.6 Conclusion -- 4.7 Further development of SANE -- 4.8 References -- Chapter 5. Product Usability Nadia Bertaggia, Gianni Montagnini, Francesco Novara &amp -- Oronzo Parlangeli -- 5.1 Introduction -- 5.2 Usability issues -- 5.3 Testing in a commercial environment -- 5.4 The organisational context for usability management.

5.5 Development of the usability evaluation methodology -- 5.6 A methodology for experimental design, data collection anddata analysis -- 5.7 A case study of the methodology in use -- 5.8 Bridging the gap -- 5.9 General conclusions -- 5.10 References -- Chapter 6. The Computer Human Factors Database Kathryn Phillips &amp -- Margaret Galer -- 6.1 Introduction -- 6.2 The development of the Computer Human Factors Database -- 6.3 Tools to aid retrieval from the Database -- 6.4 The structure of the Database -- 6.5 Performing a search on the Database -- 6.6 The development of the user interface -- 6.7 A typical search on the Computer Human Factors Database -- 6.8 A computer human factors information service -- 6.9 Conclusion -- 6.10 References -- Section 2: Developments in Interface Design -- Chapter 7. Design of Dialogues for Human-Computer Interaction Peter Haubner -- 7.1 Introduction -- 7.2 Design and evaluation of user interfaces -- 7.3 Perspectives -- 7.4 References -- Chapter 8. Direct Manipulation User Interface Claus Görner, Paulus Vossen &amp -- Jürgen Ziegler -- 8.1 Introduction -- 8.2 Characteristics of direct manipulation -- 8.3 Empirical studies of direct manipulation interaction -- 8.4 Design guidelines -- 8.5 Designing direct manipulation interfaces -- 8.6 References -- Chapter 9. Design and Evaluation of Applications with Speech Interfaces -Experimental Results and Practical Guidelines Floris van Nes -- 9.1 Introduction -- 9.2 Instructions: the spoken manual -- 9.3 Comments: a voice annotation system -- 9.4 Text creation and production: voice-actuated typewriters -- 9.5 Consultation: reference to notes by voice input -- 9.6 Voice commands for system control - generic findings with -- 9.7 References -- Chapter 10. Multimedia Interfaces Franz Koller -- 10.1 Human factors issues for the design of multimedia systems.

10.2 Application domains of multimedia -- 10.3 Design issues for multimedia systems -- 10.4 Development of multimedia user interface -- 10.5 Further developments -- 10.6 References -- Section 3: Software Tools to Support User-Centred Design -- Chapter 11. DIAMANT - A User Interface Management System for Object-Oriented Interfaces -- 11.1 Overview -- 11.2 Introduction -- 11.3 Editor for the interactive composition of graphical userinterfaces -- 11.4 User Interface Description Language (UIDL) -- 11.5 The library -- 11.6 Hardware and software requirements for using DIAMANT -- 11.7 Implementation examples -- 11.8 Conclusion -- 11.9 References -- Chapter 12. INTUIT: A Computer Assisted Software Engineering Support forUser-Centred Design -- 12.1 Introduction -- 12.2 Development philosophy -- 12.3 Role of INTUIT and its users -- 12.4 Architecture and design principles -- 12.5 Tutorial walkthrough of INTUIT in use -- 12.6 Conclusions -- 12.7 References -- Section 4: Exemplar of the Application of User-Centred Design -- Chapter 13. Developing Intelligent Decision Support Systems Through User-Centred Design: A Managerial Planning Application -- 13.1 Introduction -- 13.2 Development of a prototype for supporting strategic managerial planning -- 13.3 Concluding remarks -- 13.4 References -- Section 5: Conclusions -- Chapter 14. Human Factors in the I.T. Software Design Process - The Way Forward -- 14.1 Introduction -- 14.2 The changing pattern of demands for human factors -- 14.3 The future development of user interface technologies -- 14.4 The requirement for progressive adaptability -- 14.5 Supporting the design process -- 14.6 Conclusion -- 14.7 References -- List of Abbreviations and Acronyms -- Author Index -- Subject Index.

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