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Design Error : A Human Factors Approach.

Av: Materialtyp: TextUtgivningsuppgift: Milton : Taylor & Francis Group, 2016Datum för upphovsrätt: ©2017Utgåva: 1st edBeskrivning: 1 online resource (113 pages)Innehållstyp:
  • text
Medietyp:
  • computer
Bärartyp:
  • online resource
ISBN:
  • 9781498783682
Ämnen: Genre/form: DDK-klassifikation:
  • 620.82
Onlineresurser:
Innehåll:
Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- Introduction -- Author -- Chapter 1 Design Error … Can Models Help? -- Dominoes Are Falling: Queensland Health Payroll Fiasco -- Swiss Cheese Anyone? Zanthus Bypass Accident -- Systems Flying High: Mt Erebus Disaster -- Random Clusters Model: Government Home Insulation Program -- Chaos Reigns: Melbourne's West Gate Bridge Collapse -- Chapter 2 Common Causes of Design Error -- Value of User Situational Knowledge -- Clients Are Part of the Problem -- Too Much Reliance on Client Documentation -- User Interface or Usability Issues -- Design Constraints -- Open-Cut Mine Radar Solution -- Walking the Tightrope -- Unsafe Army Vehicle -- Chapter 3 Who Is the Designer? -- How Does a Designer Create a New Design? -- Intuition -- Designing Style -- Problem-Solving Methods and Conceptual Strategies -- Designer Profile -- Demographics -- Design Error Occurrence -- Systems Development Life Cycle Model Chosen -- Conceptual Strategies -- Concerns -- User-Centred Design -- Designer Profile Items -- Chapter 4 What Is the Design Process? -- Design Concept Formation -- Writing Specifications -- Building the Design -- Testing -- Implementation -- Training -- Maintaining -- If a Design Meets the Specifications, Can It Contain Errors? -- The Many Faces of the Design Process -- Chapter 5 Systems Development Life Cycle Models -- Traditional Models -- Waterfall Model -- V-Model -- Incremental Model -- Evolutionary Model -- Spiral Model -- Prototyping -- Adaptive Models -- Agile -- Rapid Application Development -- Joint Application Design -- Extreme Programming -- Lean Software Development -- Scrum -- Chapter 6 Choosing an SDLC … Which Cap to Wear? -- When to Wear a RED CAP -- When You Cannot Meet the End Users -- When to Wear a BLUE CAP -- When to Wear a YELLOW CAP.
Avoiding Project Creep -- YELLOW CAP Futures: Continuous Agile -- Organic Model: A New Look at the Design Process -- Chapter 7 Where Do Design Errors Occur in the Design Process? -- Design Concept Issues -- Writing Specifications -- Building the Design -- Testing -- Implementation -- Training -- Maintaining -- Paradise Lost -- Chapter 8 Human Factors Issues -- User Interface Design -- Computer Interface Errors -- Non-Computer Errors -- Associated Business Process Errors -- End-User Profile -- Demographics -- Design Error Occurrence -- Problems Experienced -- Participative Design -- Concerns -- Comparison of Designer and End-User Profiles -- Chapter 9 Automation … Persistence of a Myth -- Human Cost of Automation -- Complexity -- Complexity in Action -- Measuring Complexity -- And the Problem Is? -- Three Reasons For the Advance of Automation -- Two Social Impacts of Automation -- Airbus A320 Crash -- Driverless Monorail Train Crash -- Rail Crash in Spain -- Future Directions in Automation -- Changing Lifestyles -- Internet of Things -- An Early M2M System -- Target Was Targeted -- Problems with Medical Devices -- Stuxnet -- Chapter 10 How Artificial Is Artificial Intelligence (AI)? -- Has AI Always Existed? -- Alan Turing, the Father of Modern-Day Machine Intelligence -- Knowledge-Based Systems -- Expert Systems -- MYCIN -- ELIZA and PARRY -- Artificial Intelligence Today -- Natural Language Processing -- Amelia Goes to Work -- Yseop -- Artificial Intelligence in the Future -- Why Is AI Dangerous? -- Chapter 11 The Solution Is …? -- RED CAP Strategies -- Rules for a Successful RED CAP Design Project -- BLUE CAP Strategies -- Rules for a Successful BLUE CAP Design Project -- YELLOW CAP Strategies -- Rules for a Successful YELLOW CAP Design Project -- Concept Formation -- Specifications Writing -- Development -- Testing -- Deployment -- Training.
Maintenance -- Design Process Auditing -- How Many Ways Can the Design Process Go Wrong? -- Analytical Tool -- Glossary of Terms -- References -- Index.
Sammanfattning: When accidents happen, it is common to blame the end-users, the pilots, the drivers, the controllers, those who are at the front line of the operation. But accident investigators often admit that there were flaws in the design of the ICT system, engineered device, or business procedure. This book provides a research-based investigation into the design process, pointing out how and where errors creep in, and offers practical advice on strategies to remove potential hazards from design projects in the future. Real life examples are used to demonstrate the points being made.
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Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- Introduction -- Author -- Chapter 1 Design Error … Can Models Help? -- Dominoes Are Falling: Queensland Health Payroll Fiasco -- Swiss Cheese Anyone? Zanthus Bypass Accident -- Systems Flying High: Mt Erebus Disaster -- Random Clusters Model: Government Home Insulation Program -- Chaos Reigns: Melbourne's West Gate Bridge Collapse -- Chapter 2 Common Causes of Design Error -- Value of User Situational Knowledge -- Clients Are Part of the Problem -- Too Much Reliance on Client Documentation -- User Interface or Usability Issues -- Design Constraints -- Open-Cut Mine Radar Solution -- Walking the Tightrope -- Unsafe Army Vehicle -- Chapter 3 Who Is the Designer? -- How Does a Designer Create a New Design? -- Intuition -- Designing Style -- Problem-Solving Methods and Conceptual Strategies -- Designer Profile -- Demographics -- Design Error Occurrence -- Systems Development Life Cycle Model Chosen -- Conceptual Strategies -- Concerns -- User-Centred Design -- Designer Profile Items -- Chapter 4 What Is the Design Process? -- Design Concept Formation -- Writing Specifications -- Building the Design -- Testing -- Implementation -- Training -- Maintaining -- If a Design Meets the Specifications, Can It Contain Errors? -- The Many Faces of the Design Process -- Chapter 5 Systems Development Life Cycle Models -- Traditional Models -- Waterfall Model -- V-Model -- Incremental Model -- Evolutionary Model -- Spiral Model -- Prototyping -- Adaptive Models -- Agile -- Rapid Application Development -- Joint Application Design -- Extreme Programming -- Lean Software Development -- Scrum -- Chapter 6 Choosing an SDLC … Which Cap to Wear? -- When to Wear a RED CAP -- When You Cannot Meet the End Users -- When to Wear a BLUE CAP -- When to Wear a YELLOW CAP.

Avoiding Project Creep -- YELLOW CAP Futures: Continuous Agile -- Organic Model: A New Look at the Design Process -- Chapter 7 Where Do Design Errors Occur in the Design Process? -- Design Concept Issues -- Writing Specifications -- Building the Design -- Testing -- Implementation -- Training -- Maintaining -- Paradise Lost -- Chapter 8 Human Factors Issues -- User Interface Design -- Computer Interface Errors -- Non-Computer Errors -- Associated Business Process Errors -- End-User Profile -- Demographics -- Design Error Occurrence -- Problems Experienced -- Participative Design -- Concerns -- Comparison of Designer and End-User Profiles -- Chapter 9 Automation … Persistence of a Myth -- Human Cost of Automation -- Complexity -- Complexity in Action -- Measuring Complexity -- And the Problem Is? -- Three Reasons For the Advance of Automation -- Two Social Impacts of Automation -- Airbus A320 Crash -- Driverless Monorail Train Crash -- Rail Crash in Spain -- Future Directions in Automation -- Changing Lifestyles -- Internet of Things -- An Early M2M System -- Target Was Targeted -- Problems with Medical Devices -- Stuxnet -- Chapter 10 How Artificial Is Artificial Intelligence (AI)? -- Has AI Always Existed? -- Alan Turing, the Father of Modern-Day Machine Intelligence -- Knowledge-Based Systems -- Expert Systems -- MYCIN -- ELIZA and PARRY -- Artificial Intelligence Today -- Natural Language Processing -- Amelia Goes to Work -- Yseop -- Artificial Intelligence in the Future -- Why Is AI Dangerous? -- Chapter 11 The Solution Is …? -- RED CAP Strategies -- Rules for a Successful RED CAP Design Project -- BLUE CAP Strategies -- Rules for a Successful BLUE CAP Design Project -- YELLOW CAP Strategies -- Rules for a Successful YELLOW CAP Design Project -- Concept Formation -- Specifications Writing -- Development -- Testing -- Deployment -- Training.

Maintenance -- Design Process Auditing -- How Many Ways Can the Design Process Go Wrong? -- Analytical Tool -- Glossary of Terms -- References -- Index.

When accidents happen, it is common to blame the end-users, the pilots, the drivers, the controllers, those who are at the front line of the operation. But accident investigators often admit that there were flaws in the design of the ICT system, engineered device, or business procedure. This book provides a research-based investigation into the design process, pointing out how and where errors creep in, and offers practical advice on strategies to remove potential hazards from design projects in the future. Real life examples are used to demonstrate the points being made.

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