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Co-creation and co-design : applied research methods in healthcare service design / Jonathan Aitken & Deborah Shackleton.

By: Contributor(s): Material type: TextSeries: SAGE research methods. CasesPublisher: London : SAGE Publications, 2014Description: 1 online resource : illustrations (colour)Content type:
  • text
  • still image
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781473946354 (ebook) :
Subject(s): DDC classification:
  • 362.1072 23
LOC classification:
  • R852
Online resources: This case study describes a design methodology that involves the end user as a design participant by asking the question `How can design facilitate a behavior change in the use of ceiling lift equipment by Residential Care Aides (RCAs) in an extended care facility?' Focusing on the front end of the design process or the generative space, residential care aide research participants were asked to visualize their work patterns in real and ideal terms. Using a collective creativity mind-set, the visualizations produced by the residential care aides during the co-creation and user-testing sessions offered the design team rich insight into the participants' work lives, which radically affected the development of the final campaign.
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Includes bibliographical references.

This case study describes a design methodology that involves the end user as a design participant by asking the question `How can design facilitate a behavior change in the use of ceiling lift equipment by Residential Care Aides (RCAs) in an extended care facility?' Focusing on the front end of the design process or the generative space, residential care aide research participants were asked to visualize their work patterns in real and ideal terms. Using a collective creativity mind-set, the visualizations produced by the residential care aides during the co-creation and user-testing sessions offered the design team rich insight into the participants' work lives, which radically affected the development of the final campaign.

Specialized.

Description based on online resource; title from home page (viewed on November 10, 2015).

Licensed e-book