Includes bibliographical references and index.

Maui Clinic Pharmacy is an independent community pharmacy owned by pharmacist Les Krenk. Over the decades, Les has owned or co-owned more than a dozen independent pharmacies and has experience opening, buying, and selling independent pharmacies throughout the state of Hawaii. The competitive environment has changed over the decades, but the core strategy--focused differentiation--remains the same for independent pharmacy owners who want to remain viable in the era of big-chain pharmacies. This case invites students to analyze the competitive forces that continue to shape strategic options for independent pharmacies. This includes a focus on the key decision regarding whether to stay in the game as an independent or sell to a chain.

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