ING merger / Julie Hodges, Roger Gill.
Material type:
TextSeries: Publisher: London : SAGE Publications Ltd, 2017Description: 1 online resourceContent type: - text
- computer
- online resource
- 9781526405395 (ebook) :
- 332.1094935
Originally published: Hodges, J., & Gill, R. (2015). ING [Supplemental material]. In Sustaining change in organizations. London: SAGE Publications Ltd. ISBN: 9781446207789.
In April 2007 the board of ING Group decided to merge its two autonomous subsidiaries, Postbank and ING Bank. Fierce competition in the banking industry and rapid technological developments had led to new customer demands, including call centres, internet banking and simpler products.
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