Blurred vision for Bausch & Lomb / Joe Curry, Julie Ratliff, James S. ORourke.
Material type:
TextSeries: Publisher: London : SAGE Publications Ltd, 2017Description: 1 online resourceContent type: - text
- computer
- online resource
- 9781526408426 (ebook) :
- Blurred vision for Bausch and Lomb
- 621.3675029473
Originally published: Curry, J., Ratliff, J., & ORourke, J. S. (2006). Blurred vision for Bausch & Lomb. 06-16. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.
On March 3, 2006, Bausch & Lomb received a phone call from New Jersey ophthalmologist Dr. David S. Chu regarding three patients afflicted with a serious fungal condition known as fusarium keratitus. These patients all were contact-lens wearers, and had used Bausch & Lombs ReNu with MoistureLoc lens solution. This telephone call started a chain of events, accusations, and CDC investigations that eventually led to a recall by Bausch & Lomb in the U.S. and overseas, but not before the crisis had threatened to damage not only sales of its popular lens solution, but also Bausch & Lombs reputation.
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