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Yahluma : a sustainable business model? / Eulalie Metton & Thabo Mosala.

By: Contributor(s): Material type: TextSeries: Publisher: [London] : SAGE, 2016Description: 1 online resource : illustrations (black and white, and colour)Content type:
  • text
  • still image
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781473962538 (ebook) :
Subject(s): DDC classification:
  • 658.4 23
Online resources: In September 2007, Pindiwe Holomisa and Nomaciko Ngoasheng, started Yahluma Solutions Ltd with the intention of building a fully-owned contact centre in Buffalo City (Eastern Cape), and making use of a Department of Trade and Industry (DTI) incentive to encourage the establishment of business process outsourcing and offshoring (BPO&O) businesses. This text analyses Holomisa and Ngoasheng's plans.
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Originally Published in: Metton, E., & Mosala, T. (2008). Yahluma: a Sustainable Business Model? WBS-2008-5. Johannesburg: The Case Centre, Wits Business School.

In September 2007, Pindiwe Holomisa and Nomaciko Ngoasheng, started Yahluma Solutions Ltd with the intention of building a fully-owned contact centre in Buffalo City (Eastern Cape), and making use of a Department of Trade and Industry (DTI) incentive to encourage the establishment of business process outsourcing and offshoring (BPO&O) businesses. This text analyses Holomisa and Ngoasheng's plans.

Description based on online resource; title from home page (viewed on April 26, 2016).

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