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Southwest Airlines flight 1248 (A) / Daniel Diermeier, Justin Heinze.

Av: Medverkande: Materialtyp: TextSerie: Utgivningsuppgift: London : SAGE Publications Ltd, 2017Beskrivning: 1 online resource : illustrationsInnehållstyp:
  • text
Medietyp:
  • computer
Bärartyp:
  • online resource
ISBN:
  • 9781473992870 (ebook) :
Ämnen: DDK-klassifikation:
  • 338.762910973
Onlineresurser: After the companys first aviation fatality, Southwest Airliness CEO is faced with new and difficult decisions. The alacrity and compassion that characterized the companys response serves as a paradigm for any organization facing a future crisis situation.
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Originally published: Diermeier, D., & Heinze, J. (2007). Southwest Airlines flight 1248 (A). 5-107-001(A). Evanston, IL: Kellogg School of Management, Northwestern University.

After the companys first aviation fatality, Southwest Airliness CEO is faced with new and difficult decisions. The alacrity and compassion that characterized the companys response serves as a paradigm for any organization facing a future crisis situation.

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