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DHL : closing operations in the United States / Rebecca J. Herrman, Jason B. Nowak, James S. O'Rourke.

By: Contributor(s): Material type: TextSeries: Publisher: London : SAGE Publications Ltd, 2017Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781526404565 (ebook) :
Subject(s): DDC classification:
  • 658
Online resources: On November 10, 2008, DHL announced that it would shut down the operations of its domestic shipping services in the United States. DHL must now communicate to its U.S. and international customers the implications of this business decision and how DHL will be able to continue to serve the needs of its customers.
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Originally published in Herrman, R. J., Nowak, J. B., & ORourke, J. S. (2009). DHL: Closing operations in the United States. 09-05. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.

On November 10, 2008, DHL announced that it would shut down the operations of its domestic shipping services in the United States. DHL must now communicate to its U.S. and international customers the implications of this business decision and how DHL will be able to continue to serve the needs of its customers.

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