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Managing stakeholder dialogue : the case of Botnia in Uruguay / Anna Heikkinen, Johanna Kujala & Hanna Lehtimäki.

By: Contributor(s): Material type: TextSeries: Publisher: [London] : SAGE, 2016Description: 1 online resource : illustrations (black and white, and colour)Content type:
  • text
  • still image
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9789351503125 (ebook) :
Subject(s): DDC classification:
  • 658.049 23
Online resources: Stakeholder dialogue is an effective way for a company to enhance its sensitivity to the operational environment and to increase stakeholders' understandings of the dilemmas facing the company. An open and transparent dialogue process can create fertile ground for solving tensions in stakeholder relations. However, the process is not always straightforward. This article presents a case where a Finnish forest industry company's decision to build a pulp mill in Uruguay raised both opposing and supporting views among the local interest groups. The company faced the challenge of how to engage with the hostile, opposing groups in order to ensure their operations in Uruguay.
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Originally Published in: Heikkinen, A., Kujala, J., & Lehtima?ki, H. (2013). Managing stakeholder dialogue: The case of Botnia in Uruguay. South Asian Journal of Business and Management, 2(1), 25-37. DOI: 10.1177/2277977913480594.

Stakeholder dialogue is an effective way for a company to enhance its sensitivity to the operational environment and to increase stakeholders' understandings of the dilemmas facing the company. An open and transparent dialogue process can create fertile ground for solving tensions in stakeholder relations. However, the process is not always straightforward. This article presents a case where a Finnish forest industry company's decision to build a pulp mill in Uruguay raised both opposing and supporting views among the local interest groups. The company faced the challenge of how to engage with the hostile, opposing groups in order to ensure their operations in Uruguay.

Description based on online resource; title from home page (viewed on April 22, 2016).

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