In the context of a war for talent, hospitality business leaders are competing to attract, develop, and retain high performers. The challenge is crucial in the tourism and hospitality sectors, whose competitive advantage relies on its workforce. Their human resource management (HRM) systems should contribute to increasing individual and organizational performance. Yet, HRM practices exhibit big discrepancies between small family-owned independent establishments and large corporate groups and chains owned by shareholders. In particular, the ongoing purchase of independent hotels by finance-based companies like private equity or pension funds sets the scene for HRM challenges at both individual and organizational levels. Hotel Starlac is an independent and small 5-star hotel located in Geneva, Switzerland.

Description based on online resource; title from home page (viewed on April 28, 2016).

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