Wendys International, Inc. : pointing a finger at fraud / Christine Gaumond, Howard Kim, James S. O'Rourke.
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TextSerie: Utgivningsuppgift: London : SAGE Publications Ltd, 2017Beskrivning: 1 online resource : illustrationsInnehållstyp: - text
- computer
- online resource
- 9781526405982 (ebook) :
- 394.10973
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Originally published: Gaumond, C., Kim, H., & ORourke, J. S. (2006). Wendys International Inc.: Pointing a finger at fraud. 06-01. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.
On March 22, 2005, a woman discovers a human finger in her chili while dining at a Wendys restaurant in San Jose, California. As widespread and strongly negative media coverage surrounds the event, sales figures begin to plummet. Wendys executives are under intense pressure to discover what really happened in their restaurant while they try to repair the damage done to their once well-respected brand.
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