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JetBlue : balancing passenger privacy and airline security / Sabrina M. Morales, Nora R. Somerville, James S. O'Rourke.

By: Contributor(s): Material type: TextSeries: Publisher: London : SAGE Publications Ltd, 2017Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781526406033 (ebook) :
Subject(s): DDC classification:
  • 387.70684
Online resources: In the aftermath of the 9/11 attacks, security on the nations commercial airlines becomes a significant issue for the government, carriers, and passengers who fly each day. In response to a request from a U.S. Defense Department contractor, JetBlue turns over detailed information about passengers traveling on the discount carrier, including travel dates, destinations, home addresses and credit card numbers. After initially denying the charge, JetBlue officials later defend their actions. Privacy advocates, homeland security officials, and other commercial airlines wait for public reaction to JetBlues actions and statements.
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Originally published: Morales, S. M., Somerville, N. R., & ORourke, J. S. (2004). JetBlue: Balancing passenger privacy and airline security. 04-06. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.

In the aftermath of the 9/11 attacks, security on the nations commercial airlines becomes a significant issue for the government, carriers, and passengers who fly each day. In response to a request from a U.S. Defense Department contractor, JetBlue turns over detailed information about passengers traveling on the discount carrier, including travel dates, destinations, home addresses and credit card numbers. After initially denying the charge, JetBlue officials later defend their actions. Privacy advocates, homeland security officials, and other commercial airlines wait for public reaction to JetBlues actions and statements.

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