1 • On the Nature of Stress -- The Physiology of Stress -- Psychological Factors in the Stress Reaction -- The Hidden Stressor -- The Unnoticed Stressor -- The Obvious Stressor -- Cognition and the Stress Reaction -- Stress Coping—and Beyond -- 2 • The Signs of Stress -- Tension and Physical Illness -- Psychological Signs of Stress -- Low Energy and Fatigue -- Change as a Sign of Stress -- 3 • Your Stress Self-Analysis -- External and Internal Dimensions of Stress -- Beginning Your Stress Self-Analysis -- Techniques for Interpretation -- 4 • Relaxation: Your First Line of Defense -- General Rules for Relaxation Exercises -- Relaxation Exercise Instructions -- 5 • Resisting Stress: Sleep, Exercise, and Nutrition -- Stress, Sleep, and Rest -- Stress and Exercise -- Stress and Nutrition -- 6 • Stress Reduction at Work: Pacing Yourself -- 1. Time Demands -- 2. Sequencing and Priority Setting -- 3. Personality Style -- 4. Quality Demands -- 5. Tension Level -- 6. Level of Resistance -- 7. Emotional State -- 8. Environmental Problems -- 9. Rhythm and Timing of Others -- 7 • Stress Prevention at Work: Creating a Positive Atmosphere -- 8 • Stress Reduction in the Family: Improving Communication -- Functions of Families -- Stages of Family Development -- Signs of Family Tension -- Successful Family Communication -- Fighting for Change -- Developing a Family Support System -- 9 • Cognitive Styles and Stress-Proneness -- Type A vs. Type B Behavior -- Stress-Prone Personalities -- 10 • Beyond Survival: From Coping to Thriving -- The Ten Commandments of Stress Resiliency -- How to Learn Resiliency and Resistance to Stress -- Conclusion.

STRESS STYLES It is late afternoon on the last Friday of the month. At the bank, the lines of customers waiting to deposit their paychecks or to withdraw money for the weekend have stretched practically to the front doors. At one window, a customer finishes and the next person, a merchant, steps up. He opens a cloth bag and produces a stack of checks, cash, and deposit slips almost two inches thick. The teller's eyes widen. This will be at least ten minutes' work, maybe fifteen. What about those other customers waiting in line? How will they react? Interestingly enough, the reactions of the customers waiting in line behind the merchant vary considerably. Gary Johnson, for instance, is furious. He grinds his cigarette under his heel and mutters about inconsiderate jerks who wait until the last minute to deposit their week's receipts. Gary shifts back and forth from foot to foot, the swaying of his body telegraphing his frustration. He probes his pockets to see whether any of his antacid mints are left. Finding none, he curses under his breath and lights another cigarette.

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