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Digitalization Cases : How Organizations Rethink Their Business for the Digital Age.

By: Contributor(s): Material type: TextSeries: Publisher: Cham : Springer International Publishing AG, 2018Copyright date: ©2019Edition: 1st edDescription: 1 online resource (429 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9783319952734
Subject(s): Genre/Form: DDC classification:
  • 303.4833
Online resources:
Contents:
Digitalization Cases -- Testimonials -- Foreword -- Preface -- Editorial Board -- Contents -- About the Editors -- Introduction to Digitalization Cases: How Organizations Rethink Their Business for the Digital Age -- 1 The Impact of Digitalization-and Motivation for This Book -- 2 Structuring the Field of Digitalization -- 3 Introducing Cases of Digitalization -- 3.1 Digital Disruption -- 3.2 Digital Business -- 3.3 Digital Transformation -- 4 How to Read the Cases -- References -- Part I: Digital Disruption -- Enabling Digital Transformation Through Robotic Process Automation at Deutsche Telekom -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Organization and Governance -- 3.2 Processes -- 3.3 Technology and Operations -- 3.4 Use Case 1: Field Service App -- 3.5 Use Case 2: Proactive Problem Solving -- 4 Results Achieved -- 5 Lessons Learned -- References -- Airline Application Security in the Digital Economy: Tackling Security Challenges for Distributed Applications in Lufthansa Sy... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Technologies for Ordering and Delivering Fashion: How Baur Integrates the Customeŕs Point of View -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Applying Sound-Based Analysis at Porsche Production: Towards Predictive Maintenance of Production Machines Using Deep Learning... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 General Idea -- 3.2 Neural Network Model -- 3.3 Specialized Use Case -- 4 Results Achieved -- 4.1 Identified Use Cases at Porsche AG -- 4.2 Generalized Architecture -- 4.3 Future Work -- 5 Lessons Learned -- References -- Part II: Digital Business.
Industry 4.0 Enabling Smart Air: Digital Transformation at KAESER COMPRESSORS -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 4.1 Benefits for Customers -- 4.2 Benefits for KAESER -- 5 Lessons Learned -- References -- Dual-Tracḱs Strategy for Incumbent́s Transformation: The Case of Danske Bank Adopting a Platform Business Model -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Launch of MobilePay -- 3.2 MobilePay Expansion -- 3.3 Building a Nordic Vision -- 3.4 Building an Ecosystem of Partners -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization Partnership: How GKN Established a Digital Platform with 3YD to Realize the Disruptive Potential of Metal Addit... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Action 1: Ecosystem Analysis -- 3.2 Action 2: Complexity Definition -- 3.3 Action 3: Complexity Evaluation -- 3.4 Action 4: Complexity Reduction -- 4 Results Achieved -- 4.1 Result 1: Increased Platform Scaling -- 4.2 Result 2: Increased Value Co-creation -- 4.3 Result 3: Capabilities for Digital Platform Permanence -- 5 Lessons Learned -- References -- Sitecore: Retaining Technological Leadership Through Digital Tech Acquisitions -- 1 Introduction -- 2 Situation Faced -- 2.1 Sitecore: From Web-Development to Omni-channel Commerce -- 3 Action Taken -- 3.1 The Web Content Industry -- 3.2 Build, Partner or Buy into Omni-channel? -- 3.3 About Commerce Server and Why It Was the Best Option for Sitecore -- 3.4 The Acquisition of Commerce Server -- 3.4.1 Strategic Rationale -- 3.4.2 Planning, Due Diligence, and Negotiations -- 3.4.3 Integration.
Technology Integration -- Organizational Integration -- 4 Results Achieved -- 5 Lessons Learned -- 10.5 Appendix: The Technical Architecture of Sitecore Commerce 7.2, the First Post-integration Product Release -- References -- Development of Strategies and Transformation Paths for Structured and Targeted Digital Change: The Case of the Presbyterian Ch... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- 5.1 Challenges in the Transformation Process -- 5.2 Discussion of Lessons -- References -- Creating a Digital Consulting Solution for Project Management Assessments at Dr. Kuhl Unternehmensberatung: Development and In... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 General Approach -- 3.2 Requirements Analysis -- 3.3 Design and Development -- 3.3.1 Process Design -- 3.3.2 Data Model -- 3.4 System Architecture -- 3.4.1 General Approach -- 3.4.2 Architectural Components -- 4 Results Achieved -- 5 Lessons Learned -- References -- Building a Digitally Enabled Future: An Insurance Industry Case Study on Digitalization -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Part III: Digital Transformation -- Digital Transformation of ABB Through Platforms: The Emergence of Hybrid Architecture in Process Automation -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization of Information-Intensive Logistics Processes to Reduce Production Lead Times at ENGEL Austria GmbH: Extending V... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization in Public Services: Process Automation and Workforce Management at BruderhausDiakonie, a Social Services Organi... -- 1 Introduction.
2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Health Innovation Engineering: Enabling Digital Transformation in Healthcare: Introduction of an Overall Tracking and ... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Support of Operative Processes -- 3.2 Analysis and Optimization -- 3.3 Automation and Planning -- 3.4 Conceptualization and Implementation of a Prototype -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Transformation in Healthcare: How the Potential of Digital Health Is Tackled to Transform the Care Process of Intensiv... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Data Innovation @ AXA Germany: Journey Towards a Data-Driven Insurer -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 4.1 Target Operating Model for Data Analytics -- Core Activities of the Chief Data Scientist -- Core Activities of a Data Scientist -- 4.2 Target Operating Model for Data Management -- Core Activities of the Chief Data Officer -- Core Activities of a Data Architect -- Core Activities of a Data Steward -- 4.3 Target Operating Model for Data Engineering -- Core Activities of a Data Engineer -- 5 Lessons Learned -- References -- Volkswagen Education Lab: Accelerating the Digital Transformation of Corporate Learning -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons learned -- References -- Navigating Through Digital Transformation Using Bimodal IT: How Changing IT Organizations Facilitates the Digital Transformati... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- How the US Federal Communications Commission Managed the Process of IT Modernization.
1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References.
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Digitalization Cases -- Testimonials -- Foreword -- Preface -- Editorial Board -- Contents -- About the Editors -- Introduction to Digitalization Cases: How Organizations Rethink Their Business for the Digital Age -- 1 The Impact of Digitalization-and Motivation for This Book -- 2 Structuring the Field of Digitalization -- 3 Introducing Cases of Digitalization -- 3.1 Digital Disruption -- 3.2 Digital Business -- 3.3 Digital Transformation -- 4 How to Read the Cases -- References -- Part I: Digital Disruption -- Enabling Digital Transformation Through Robotic Process Automation at Deutsche Telekom -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Organization and Governance -- 3.2 Processes -- 3.3 Technology and Operations -- 3.4 Use Case 1: Field Service App -- 3.5 Use Case 2: Proactive Problem Solving -- 4 Results Achieved -- 5 Lessons Learned -- References -- Airline Application Security in the Digital Economy: Tackling Security Challenges for Distributed Applications in Lufthansa Sy... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Technologies for Ordering and Delivering Fashion: How Baur Integrates the Customeŕs Point of View -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Applying Sound-Based Analysis at Porsche Production: Towards Predictive Maintenance of Production Machines Using Deep Learning... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 General Idea -- 3.2 Neural Network Model -- 3.3 Specialized Use Case -- 4 Results Achieved -- 4.1 Identified Use Cases at Porsche AG -- 4.2 Generalized Architecture -- 4.3 Future Work -- 5 Lessons Learned -- References -- Part II: Digital Business.

Industry 4.0 Enabling Smart Air: Digital Transformation at KAESER COMPRESSORS -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 4.1 Benefits for Customers -- 4.2 Benefits for KAESER -- 5 Lessons Learned -- References -- Dual-Tracḱs Strategy for Incumbent́s Transformation: The Case of Danske Bank Adopting a Platform Business Model -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Launch of MobilePay -- 3.2 MobilePay Expansion -- 3.3 Building a Nordic Vision -- 3.4 Building an Ecosystem of Partners -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization Partnership: How GKN Established a Digital Platform with 3YD to Realize the Disruptive Potential of Metal Addit... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Action 1: Ecosystem Analysis -- 3.2 Action 2: Complexity Definition -- 3.3 Action 3: Complexity Evaluation -- 3.4 Action 4: Complexity Reduction -- 4 Results Achieved -- 4.1 Result 1: Increased Platform Scaling -- 4.2 Result 2: Increased Value Co-creation -- 4.3 Result 3: Capabilities for Digital Platform Permanence -- 5 Lessons Learned -- References -- Sitecore: Retaining Technological Leadership Through Digital Tech Acquisitions -- 1 Introduction -- 2 Situation Faced -- 2.1 Sitecore: From Web-Development to Omni-channel Commerce -- 3 Action Taken -- 3.1 The Web Content Industry -- 3.2 Build, Partner or Buy into Omni-channel? -- 3.3 About Commerce Server and Why It Was the Best Option for Sitecore -- 3.4 The Acquisition of Commerce Server -- 3.4.1 Strategic Rationale -- 3.4.2 Planning, Due Diligence, and Negotiations -- 3.4.3 Integration.

Technology Integration -- Organizational Integration -- 4 Results Achieved -- 5 Lessons Learned -- 10.5 Appendix: The Technical Architecture of Sitecore Commerce 7.2, the First Post-integration Product Release -- References -- Development of Strategies and Transformation Paths for Structured and Targeted Digital Change: The Case of the Presbyterian Ch... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- 5.1 Challenges in the Transformation Process -- 5.2 Discussion of Lessons -- References -- Creating a Digital Consulting Solution for Project Management Assessments at Dr. Kuhl Unternehmensberatung: Development and In... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 General Approach -- 3.2 Requirements Analysis -- 3.3 Design and Development -- 3.3.1 Process Design -- 3.3.2 Data Model -- 3.4 System Architecture -- 3.4.1 General Approach -- 3.4.2 Architectural Components -- 4 Results Achieved -- 5 Lessons Learned -- References -- Building a Digitally Enabled Future: An Insurance Industry Case Study on Digitalization -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Part III: Digital Transformation -- Digital Transformation of ABB Through Platforms: The Emergence of Hybrid Architecture in Process Automation -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization of Information-Intensive Logistics Processes to Reduce Production Lead Times at ENGEL Austria GmbH: Extending V... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digitalization in Public Services: Process Automation and Workforce Management at BruderhausDiakonie, a Social Services Organi... -- 1 Introduction.

2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Health Innovation Engineering: Enabling Digital Transformation in Healthcare: Introduction of an Overall Tracking and ... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 3.1 Support of Operative Processes -- 3.2 Analysis and Optimization -- 3.3 Automation and Planning -- 3.4 Conceptualization and Implementation of a Prototype -- 4 Results Achieved -- 5 Lessons Learned -- References -- Digital Transformation in Healthcare: How the Potential of Digital Health Is Tackled to Transform the Care Process of Intensiv... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- Data Innovation @ AXA Germany: Journey Towards a Data-Driven Insurer -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 4.1 Target Operating Model for Data Analytics -- Core Activities of the Chief Data Scientist -- Core Activities of a Data Scientist -- 4.2 Target Operating Model for Data Management -- Core Activities of the Chief Data Officer -- Core Activities of a Data Architect -- Core Activities of a Data Steward -- 4.3 Target Operating Model for Data Engineering -- Core Activities of a Data Engineer -- 5 Lessons Learned -- References -- Volkswagen Education Lab: Accelerating the Digital Transformation of Corporate Learning -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons learned -- References -- Navigating Through Digital Transformation Using Bimodal IT: How Changing IT Organizations Facilitates the Digital Transformati... -- 1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References -- How the US Federal Communications Commission Managed the Process of IT Modernization.

1 Introduction -- 2 Situation Faced -- 3 Action Taken -- 4 Results Achieved -- 5 Lessons Learned -- References.

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