Cover -- Designing Interactive Systems -- Brief contents -- Contents -- Guided tour -- Preface -- Publisher's acknowledgements -- Part I Essentials of designing interactive systems -- Designing interactive systems: A fusion of skills -- Aims -- The variety of interactive systems -- The concerns of interactive systems design -- Being digital -- The skills of the interactive systems designer -- Why being human-centred is important -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- PACT: A framework for designing interactive systems -- Aims -- Introduction -- People -- Activities -- Contexts -- Technologies -- Scoping a problem with PACT -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- The process of human-centred interactive systems design -- Aims -- Introduction -- Developing personas and scenarios -- Using scenarios throughout design -- A scenario-based design method -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Usability -- Aims -- Introduction -- Accessibility -- Usability -- Acceptability -- Design principles -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Experience design -- Aims -- Introduction -- Engagement -- Designing for pleasure -- Aesthetics -- Service design -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- The Home Information Centre (HIC): A case study in designing interactive systems -- Aims -- Introduction -- Scenarios for the HIC -- Evaluating early interface prototypes -- A first design -- The second interface design -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Part II Techniques for designing interactive systems.

Understanding -- Aims -- Understanding requirements -- Participative design -- Interviews -- Questionnaires -- Probes -- Card sorting techniques -- Working with groups -- Fieldwork: Observing Activities in situ -- Artefact collection and 'desk work' -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Envisionment -- Aims -- Finding suitable representations -- Basic techniques -- Prototypes -- Envisionment in practice -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Design -- Aims -- Introduction -- Conceptual design -- Metaphors in design -- Conceptual design using scenarios -- Physical design -- Designing interactions -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Evaluation -- Aims -- Introduction -- Expert evaluation -- Participant-based evaluation -- Evaluation in practice -- Evaluation: further issues -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Task analysis -- Aims -- Goals, tasks and actions -- Task analysis and systems design -- Hierarchical task analysis -- GOMS: a cognitive model of procedural knowledge -- Structural knowledge -- Cognitive work analysis -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Contextual Design 1: The contextual interview and work modelling -- Aims -- Introduction -- Contextual Inquiry -- Contextual Design: work modelling -- Flow models -- Sequence models -- Artefact models -- The cultural model -- The physical model -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Contextual Design 2: From models to design -- Aims -- Introduction -- The affinity diagram -- Consolidation -- Developing a vision.

Constructing a storyboard in contextual design -- The user environment design (UED) -- Paper prototyping -- Applications of contextual design -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Interface design: Visual aspects -- Aims -- Introduction -- Command languages -- Graphical user interfaces -- Interface design guidelines -- Data visualization -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Interface design: Multimodality and mixed reality -- Aims -- Introduction -- Using sound at the interface -- Tangible interaction -- Getting a feel for tangible computing -- Wearable computing -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Part III Contexts for designing interactive systems -- Designing websites -- Aims -- Introduction -- Website development -- The information architecture of websites -- Navigation design for websites -- Case study: Designing the Robert Louis Stevenson Website -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Web 2.0 -- Aims -- Introduction -- Background ideas -- Social networking -- Sharing with others -- Cloud computing -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- CSCW: Working in groups -- Aims -- Introduction -- Issues for cooperative working -- Technologies to support cooperative working -- Collaborative virtual environments -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Agents and avatars -- Aims -- Agents -- Adaptive systems -- An architecture for agents -- Applications of agent-based interaction -- Avatars and conversational agents -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises.

Ubiquitous computing -- Aims -- Uniquitous computing -- Information spaces -- The information architecture of information spaces -- Home environments -- Navigating ubiquitous computing environments -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Mobile computing -- Aims -- Introduction -- Context awareness -- Understanding in mobile computing -- Design -- Evaluation -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Part IV Foundations of designing interactive systems -- Memory and attention -- Aims -- Introduction -- Memory -- Attention -- Human error -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Emotion and affective computing -- Aims -- Introduction -- Psychological theories of emotion -- Detecting and recognizing emotions -- Expressing emotion -- Potential applications and key issues for further research -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Cognition and action -- Aims -- Human information processing -- Situated action -- Distributed cognition -- Embodied cognition -- Activity theory -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Social interaction -- Aims -- Introduction -- Human communication -- People in groups -- Presence -- Culture and identity -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- Perception and navigation -- Aims -- Introduction -- Visual perception -- Non-visual perception -- Navigation -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- Exercises -- References -- Index.

Designing Interactive Systems is the most up-to-date and authoritative textbook in the areas of Human{u0096}Computer Interaction (HCI), usability, consumer experience and Interaction Design. David Benyon has taken the well-received first edition and remodelled it for the next era of interactive devices and applications. &nbsp.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2025. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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