Innovative Priority Mechanisms in Service Operations Theory and Applications
Materialtyp:
ArtikelSerie: Utgivningsinformation: Cham Springer Nature Springer International Publishing [Imprint] 2023Beskrivning: 1 electronic resource (139 p.)Innehållstyp: - text
- computer
- online resource
- 9783031308406
- 9783031308413
- Economics, Finance, Business and Management
- Business and Management
- Management and management techniques
- Management of specific areas
- Operational research
- Industry & industrial studies
- Hospitality and service industries
- Applications to Service Systems
- Business and Management
- Decision Making
- Dynamic priority policy
- Finance
- K Economics
- KJ Business and Management
- KJM Management and management techniques
- KJMV Management of specific areas
- KJT Operational research
- KN Industry and industrial studies
- KNS Hospitality and service industries
- Linesitting
- Priority Queues
- Queue-scalping
- Queueing Theory
- Referral priority program
- Service Innovations
- Service Operations
- Service-position-trading
- thema EDItEUR
Open Access Unrestricted online access star
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
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Creative Commons Licence cc by cc http://creativecommons.org/licenses/by/4.0/
eng
Freely available e-book