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The library consultation services are treated in this work from all its aspects: collections, processes, personal and technologies.This monograph is a complete manual on information and reference in libraries, which serves as a state of the matter and guide to implement consultation services in information centers. Typologies of information sources, the procedures to receive questions and offer answers or the possibilities of technologies to provide information from libraries are aspects that develop precisely and structured.It can be affirmed that this manual covers a vacuum in the national professional scenario and that it constitutes one of the main works of the international bibliography on this subject, since, based on the library tradition, it frames it in the context of the digital reference andIt offers all the necessary data on the past, the present and the future of the reference services provided in the libraries.

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